FAQ Center
Frequently Asked Questions
Key answers covering plans, capital flow, affiliate commission, account access, and support routing.
Plans
Plan Structure
How many investment plans are currently available?
There are three active plan tiers, each built around a fixed 20-day cycle with different daily target percentages and minimum entry sizes.
What is the duration of each plan?
Each plan runs on a 20-day contract cycle. The difference between plans is the daily target and minimum capital requirement, not the cycle length.
Can I upgrade from one plan to another later?
Yes. Clients can move into a higher capital tier after the current cycle completes, subject to desk review and active account status.
Capital Flow
Deposits And Withdrawals
What payment methods are supported for funding?
The platform interface supports multiple digital payment lanes such as USDT, BTC, ETH, TRX, and other listed methods visible in the capital flow section.
How long does a deposit usually take to appear?
Deposits generally appear after standard network confirmation and internal desk validation. Timing varies by payment method and current verification load.
When are withdrawals processed?
Withdrawal handling is routed through the support and payout desk after account review, cycle status confirmation, and applicable compliance checks.
Affiliate Desk
IB Network And Commission
How does the affiliate commission structure work?
The IB structure is tiered. Direct funded referrals are credited at the highest level, with lower percentages applied to deeper qualified network activity according to the current commission matrix.
When does an affiliate referral become active?
A referral line becomes active after the invited user completes registration and funds a qualifying desk according to the platform’s current onboarding rules.
Do I earn commission on every signup?
No. Signups alone do not usually count as payable network activity. Commission is tied to qualified and funded desk activity, not just a raw registration record.
Security
Account Access And Verification
Why do I see a second login verification step?
The platform uses a separate login TFA stage to confirm the client session and reduce unauthorized account access before desk routing is completed.
What should I do if I forget my password?
Use the dedicated forgot password page to request a reset. If access issues continue, contact the support desk through Telegram or email.
Can I keep my device authorized?
Yes. Selected forms include a trusted-device option, but you should only use it on your private machine and never on shared or public systems.
Support
Help And Response
How do I contact support fastest?
The fastest route is usually the Telegram support desk. Email remains available for account documents, access recovery, and longer support threads.
What issues can the support desk handle?
Support can assist with login issues, password reset guidance, deposit and withdrawal coordination, affiliate routing questions, and general account desk inquiries.
Where can I read the platform rules?
The rules page contains the operational guidelines covering account conduct, funding review, withdrawals, affiliate behavior, and security obligations.